Should You Leave Hot Water on While Away on Holiday

Whether or not you leave your hot water on while you are on vacation will be determined by a number of factors. These include the age and location of your water heater, its hosing or piping, and the amount of time you will be away on holiday. 

How Old is Your Hot Water Heater?

If your hot water heater is approximately (or older than) 10 years old, you may want to turn off your hot water heater when you leave on holiday. Older heaters have a greater risk of leaking or rupturing and may cause damage to your home while you are away. 

You should note that it could be difficult to turn on an older heater after a holiday as well. If you plan to be gone for a day or two, it may not be worth it, especially since you may have to wait for you post-travel showers. 

Where is Your Hot Water Heater Located?

If your hot water heater is indoors, you may want to turn it off while you are away. Even if your hot water heater isn’t aged, if it were to leak or rupture while you were away, it could cause flooding in your home. Unchecked for a period of time could cause costly repairs. 

Braided Hoses or Copper Pipework?

If your hot water heater is connected with braided hoses, turn it off when you leave for your holiday. Braided hoses are created out of rubber and can rupture under pressure. If you have copper pipework, there is a smaller chance that your heater will cause damage. 

How Long Do You Plan to Be Gone?

If you are gone for a weekend or a few days, there may be little difference on whether or not you turn off your heater. It is unlikely that you will see much of a change on your bill either way.

If your holiday will last for a few weeks (over a month), you may save a fair amount on your utility bills while you are away if you turn it off. Ensuring that your water heater is off will also prevent water damage if something were to happen to your hot water heater.

Use “Holiday Mode”

Instead of turning your hot water heater off completely, you could also reduce the heat to between 10-20°C while you are away. You won’t have to worry about restarting the heater when you return, you may still save a few pennies per day on your utilities, and it is less likely that your hot water heater will explode.

Can a Hot Water Heater Explode?

A hot water heater can explode if the pressure relief valve of the hot water heater malfunctions or the temperature is set too high. The best way to prevent your hot water heater from exploding is by making sure you keep it at the manufacturer’s recommended temperature or lower. 

As the hot water heats and turns to gas, the heater needs to release its pressure through the relief valve. If the valve malfunctions, the pressure will build until it ultimately explodes. When it explodes, it is likely to shoot through your roof, causing damage to your home. Exploded tanks have often been found several blocks away from its origin. 

Is it Cheaper to Leave Your Hot Water System on All the Time?

It is generally cheaper to turn off your hot water system when you don’t need it and only turn it back on 30-45 minutes before you take a hot bath or shower. Allowing your hot water system to continually run requires it to use the boiler periodically to keep it a specific heat. 

Some systems have a central heating programmer to give you a little hot water in between periods where you need a lot. 

Heat Pump Hot Water System for Free

Heat Pump Hot Water System for Free

As is the case very year, 1st Choice Hot Water rewards one lucky customer with a free hot water system.  Tami from Queensland wins the largest value prize ever given away. Tami had a Rheem 325 Litre heat pump hot water system installed because it is a great way  to save money on hot water running costs. Now Tami is saving even more money with a free hot water system valued at over $3000.

1st Choice Hot Water Winner
Tami wins Rheem heat Pump Hot Water from 1st Choice Hot Water

The Rheem integrated heat pump as with most heat pumps , substantially saves hot water running costs. A heat pump uses as little as 30% of the energy required to run a conventional electric storage system. Tami’s decision to install a 325 Litre heat pump hot water system, is perfect for her home of five. Tami is a very busy, hard working mum. The last thing she wants to think about is hot water. With a mineworker husband and 3 children on the go, reliable inexpensive hot water is very important. The Rheem heat pump is perfect.

1st Choice Hot Water Heat Pump Winner

Tami first came to us because her hot water power bill needed to be reduced. After having a Rheem electric storage unit for many years, it was an easy decision to stay with the Rheem range of water heaters.

The heat pump hot water system is an easy choice because of the many advantages.


The Rheem heater installed on the 18 hour off peak tariff  (Tarrif 33) is a further saving to the running costs as recommended by the manufacturer.


Further peace of mind is that it carries a Rheem 5 year warranty.

The smile on Tami’s face says it all.  Reliable and inexpensive hot water and now a free heat pump hot water system.

Customers can purchase this product and many other quality hot water systems on our web site.





Are you paying too much for your Hot Water?

Are you paying too much for your Hot Water?

Hot water can be very expensive if not installed correctly. Something that I notice a lot when I go to a domestic residence that has just had the electric water heater replaced, is that the customer is paying too much to heat the system. There are several ways that you can make small changes to save a lot of money.

If you do your homework and get some informed advice before you purchase or replace your new hot water system, the energy saving can be quite significant. Considering that your hot water unit is one of the big energy users in your household, taking the time to choose the best hot water system for you makes a lot of sense.

Lets talk about a situation with a standard house hold accommodating 2 adults and a couple of children.

Scenario 1.

If you have no PV Panels on the roof, you should consider purchasing a larger unit such as a 315 Litre system and connect it to a night rate tariff. Although the initial cost of a larger system is more, you will more than recovery that cost in the electricity savings over the life of the unit. If you have PV (Photo Voltaic) panels and are on a high feed in tariff, you should also consider this arrangement.

Scenario 2.

If you have PV panels and are only receiving a small feed in tariff, consider this option. Purchase a system with at least 250 Litre  capacity with a low wattage element such as 1.8 or 2.4kw. As you optimally need to run your hot water system during the hours that the PV panels are producing power, consider fitting a time clock to the circuit. By using a low wattage element, you minimise the risk of the hot water system using more power than the PV panels can produce.This system works very well when the house is generally unoccupied during the day, such as kids at school and the parents at work. There is no point in feeding electricity into the grid at a low rate when you can be heating your hot water for free.

Note: If your household showers morning and night, you may need to consider a larger capacity electric water heater.






Rheem Hot Water 12 Year Warranty

Rheem Hot Water 12 Year Warranty

Rheem hot water extending their hot water cylinder from 10 years to a 12 Year Warranty has  moved the standard of hot water service to unprecedented new levels. In January 2018 the Rheem family are extending the warranty of many of their popular range of hot water products. This will give customers the confidence in Rheem delivering hot water, steady hot and strong. Another example of why Rheem is Austria’s favourite hot water.

The Rheem 491 range of vitreous enamel cylinders including 250, 315 and 400 Litre systems, as well as the full 4A1 range of Stainless Steel models will now offer a 12 year cylinder warranty.


Only Rheem features the 12 Year REAL difference

  1. Rheem VE Electric warranty
    12 Years on Cylinder,
    1 Year Parts & Labour warranty on all components.
  2. Rheem Stellar SS Electric warranty
    12 Years on Cylinder, 3 Years Labour on Cylinder
    1 Year Parts & Labour warranty on all other components.

For Domestic (non-Commercial) installations. Conditions apply. See the Warranty set out in the Owner’s Guide & Installation Instructions or view at

Offer Extends to Vulcan, Aquamax and Everhot

Complimenting this game changing offer, Rheem hot water will also extend the warranty of the Vulcan, Aquamax and Everhot (250-400 Litre Models) range of products. Warranties on these water heaters will be extended from 7 to 10 year warranties at the same time. Product improvements have been made to back this longer warranty.







Warranty extension to apply to a wider range

Progressively, Rheem will extend warranties on an extended range of products. Products such as the gas storage range and the small electric storage rang of products. With Rheem introducing a new range of continuous flow units, both on the Metro range and the Pronto range, as well as the proven range of stainless steel water heaters. This places them well in front as the industry leader in Australian water heater manufacturers.

The full range of the Rheem family of hot water heaters is available on our website.

Keep in touch with further developments in the warranty revolution by signing to our newsletter

How to Relight a Rheem Stellar Gas Water Heater


Warning: This gas water heater is designed to operate reliably and safely as long as the operating instructions are followed exactly. You must comply with these lighting instructions at every stage. Make sure the water heater is filled with water and the water supply is on, otherwise serious damage to the vitreous enamel cylinder lining and plastic components may occur.

The installer must check all gas connections for leaks, gas supply pressure and test point pressure (refer rating label). Remove the access panel at the front of the water heater to access the gas thermostat.

Note: AS 3498 requires that a water heater provides the means to inhibit the growth of Legionella bacteria in potable water. This water heater can satisfy this AS 3498 requirement provided it is operating and the thermostat setting is 60°C or higher, including when it is used as an in-series booster water heater for a solar water heater.

A. An igniter button is used to light the pilot. When lighting the pilot follow the lighting instructions exactly. DANGER: Never press the igniter button while the gas control knob is in a numbered position. Before pressing the igniter button, turn the gas control knob to the  (off) position and wait five minutes.

B. BEFORE LIGHTING ensure there is no smell of gas near the water heater and the burner opening. Be sure to smell next to ground level as some gases can settle there.

Do not try to light the water heater. Turn the gas control knob clockwise to the   (off) position, then turn off the isolation valve in the gas line to the water heater. Leave the area and call Rheem Service or a qualified service technician.

D. Use only your hand to turn the gas control knob, never use tools. If the control knob will not turn by hand, call a qualified service technician. Force or attempted repair may result in a fire or explosion.

E. If the water heater has been damaged DO NOT attempt to operate it – call a qualified service technician.


1. Stop, read the safety information

Remove the access cover.

DANGER: If the main burner or pilot flame is extinguished for any reason during the lighting process, ALWAYS turn the gas control knob to the  (off) position and wait 5 minutes.

2. Turn the gas control knob fully clockwise to the  (off) position.

3. Wait 5 minutes so any build-up of unburnt gas can escape. Warning: Failure to wait 5 minutes may result in a fire or explosion.

4. Turn the gas control knob to the  (pilot) position.

5. Depress the knob fully  and hold the knob down until the end of Step 7. Note: If it is not possible to depress the knob FULLY, turn the gas control knob to the  (off) position and begin again at step 3.

6. After waiting 30 seconds and with your face clear of the combustion chamber opening, press the igniter button repeatedly (for up to a further 40 seconds) until the pilot flame lights.

7. Continue to hold the knob down for 20 seconds after the pilot flame lights.

8. Release the knob and check the pilot is still alight – look through the combustion chamber opening below the gas control.

9. If the pilot has failed to light or has not remained alight, turn the gas control knob to the (off) position and begin again at step 3. Note: The next step will cause the main burner to light, if the water in the tank needs heating. The flames may be noisy at first. This is normal and will cease after 2-5 seconds.

10. If the pilot flame remains alight, turn the knob anticlockwise to the numbered setting of ‘6’ for a water temperature of about 60°C. This setting is also shown on the rating label.

11. Turn the knob to a higher number if a higher water temperature is required. Refer to “Temperature Adjustment” on page 5.

12. Replace the access cover.

The main burner will now automatically ignite when heating is required and extinguish when the water has been heated to the set temperature. If the main burner does not light at the selected setting, the water may already be at the selected temperature.