Frequently Asked Questions

Frequently Asked Questions

General

Can I Install My New Hot Water System Myself?

Installing your own hot water system is illegal in Australia… plus it’s very dangerous! The risks aren’t worth it – avoid serious harm (and voiding your warranty), and call a plumber, electrician or gas fitter to do it for you.

If you’ve chosen a system that attracts government rebates, like solar hot water, DIY will mean you can’t claim your money back.

What’s the most economical or efficient water heater?

The answer is different for different situations. It depends on your roof space, energy tariffs and access to natural gas.

  • Does your home have natural gas available? If so, gas boosted solar , 5 Star gas storage or continuous flow may suit. If not, then perhaps an electric boosted solar heater or a Heat Pump might be the answer.
  • Do you have a low off-peak electricity tariff? If so, electric water heating on an off-peak tariff may have the lowest running cost.
What is Mains Pressure?

Basically “Mains Pressure” means you will always have a water heater designed to provide a steady and strong flow of water at mains pressure to more than one tap at the same time.

Water heaters are not created equal and some units cannot offer this advantage because of the way they operate. An example of system that cannot supply “Mains Pressure” are ‘coil’ and ‘instant hot water system’ or ‘continuous flow’ because their water flow is restricted to allow an increase in water temperature as the water passes through the water heater.

A “Mains Pressure” water heater heats water and stores it so that it’s ready for you as soon as you need it. This ensures full pressure to showers, washing machines, dishwashers and  baths – simultaneously

It’s important to consider this because everyone loves lots of hot water and no one likes their shower turning to a trickle when another tap is turned on!

Can I Pick up A Hot Water System from the Meadowbrook Warehouse?

The Meadowbrook warehouse is used for storage and repairing hot water systems . No Hot Water units are stored there.

In an effort to provide the lowesest prices and the best service, the units are delivered direct from the suppliers warehouse. Generally the public is not allowed access to these premises because of safety concerns (Forklifts and B Doubles)

Solar and Heat Pump

What’s a ‘booster’?

On clear sunny day, the solar operation of your solar water heater will generally raise the stored water temperature to around twice the ambient temperature of the day. Your ‘booster’, utilising either Gas or Electricity, ensures that the water delivered to your taps is always heated to a ‘useable’ temperature.

Gas

What’s the most economical or efficient water heater?

The answer is different for different situations. It depends on your roof space, energy tariffs and access to natural gas.

  • Does your home have natural gas available? If so, gas boosted solar , 5 Star gas storage or continuous flow may suit. If not, then perhaps an electric boosted solar heater or a Heat Pump might be the answer.
  • Do you have a low off-peak electricity tariff? If so, electric water heating on an off-peak tariff may have the lowest running cost.