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I would strongly recommend this company to anybody in the market for a new hot water unit. I contacted Rob late last Wednesday to organise a quote for a new hot water unit. Rob attended my property within 1 hour of the phone call and I had accepted a written quote within 2 hours. That type of service is pretty much unheard of these days in my experience. The unit was installed today (Monday) to an extremely professional standard. My property manager had organised two quotes prior to me contacting 1st Choice Hot Water, both of which were considerably more expensive!
I have no affiliation with this company and firmly believe in providing appropriate feedback when necessary.

Dave Corke - MARSDEN, Qld.

1st Choice Hot Water
5
2017-07-29T08:26:16+10:00

Dave Corke - MARSDEN, Qld.

I would strongly recommend this company to anybody in the market for a new hot water unit. I contacted Rob late last Wednesday to organise a quote for a new hot water unit. Rob attended my property within 1 hour of the phone call and I had accepted a written quote within 2 hours. That type of service is pretty much unheard of these days in my experience. The unit was installed today (Monday) to an extremely professional standard. My property manager had organised two quotes prior to me contacting 1st Choice Hot Water, both of which were considerably more expensive! I have no affiliation with this company and firmly believe in providing appropriate feedback when necessary.

Best Price for Hot Water System

Had not heard of this company previously but they offered the best price for the hot water system we wanted and indicated a 2 hour delivery time. Ordering went smoothly with good communication and the system arrived in 2 hours. Could not have been happier and would purchase from them again and would recommend to friends.

Malcom Mcleod - SUNNYBANK HILLS, Qld

1st Choice Hot Water
5
2017-07-29T08:26:48+10:00

Malcom Mcleod - SUNNYBANK HILLS, Qld

Had not heard of this company previously but they offered the best price for the hot water system we wanted and indicated a 2 hour delivery time. Ordering went smoothly with good communication and the system arrived in 2 hours. Could not have been happier and would purchase from them again and would recommend to friends.

Very Professional Company

I ordered a hot water system friday to have it arrive that afternoon. Unfortunately they were let down by the courier service they used so it was personally driven out to me. A very professional company to deal with. Having both the lowest cost to purchase, a large range of products and excellent customer service. I would recommend 1st choice hot water to anyone looking to replace or upgrade their system.

Ed Harris- MORAYFIELD, Qld.

1st Choice Hot Water
5
2017-07-29T08:27:16+10:00

Ed Harris- MORAYFIELD, Qld.

I ordered a hot water system friday to have it arrive that afternoon. Unfortunately they were let down by the courier service they used so it was personally driven out to me. A very professional company to deal with. Having both the lowest cost to purchase, a large range of products and excellent customer service. I would recommend 1st choice hot water to anyone looking to replace or upgrade their system.

Prompt Delivery

Easy to deal with and very prompt delivery.

Peter Gentle - KILLARNEY VALE, NSW

1st Choice Hot Water
5
2017-07-29T11:49:45+10:00

Peter Gentle - KILLARNEY VALE, NSW

Easy to deal with and very prompt delivery.

New Hot Water System Installed

We had a new hot water system installed and the service was prompt and the tradesmen courteous and on time. Try 1st Choice if you need a new system.

Kim O'Keeffe - ANNANDALE, Qld. 4814

1st Choice Hot Water
5
2017-07-29T11:54:07+10:00

Kim O'Keeffe - ANNANDALE, Qld. 4814

We had a new hot water system installed and the service was prompt and the tradesmen courteous and on time. Try 1st Choice if you need a new system.

Best Purchase Experience Ever

Thank you for making the purchase of the hot water system so easy. Unit arrived yesterday afternoon as promised. One of the best purchase experiences I have ever had.

Ivan Bottger - North Ipswich

1st Choice Hot Water
5
2017-08-02T08:39:25+10:00

Ivan Bottger - North Ipswich

Thank you for making the purchase of the hot water system so easy. Unit arrived yesterday afternoon as promised. One of the best purchase experiences I have ever had.

Great Value and Communication

Purchased a new hot water system a few months ago and it's been fantastic. Ordered online through their website and was promptly kept up to date with shipping details through to delivery. Great value and communication as well. I'm very happy and will definitely use 1st Choice Hot Water again.

Damien Viero - TOWNSVILLE Qld.

1st Choice Hot Water
5
2017-08-03T17:36:53+10:00

Damien Viero - TOWNSVILLE Qld.

Purchased a new hot water system a few months ago and it's been fantastic. Ordered online through their website and was promptly kept up to date with shipping details through to delivery. Great value and communication as well. I'm very happy and will definitely use 1st Choice Hot Water again.

Heat Pump

I had Robert from 1st Choice Hot Water come out to look at my heat pump today. He was very cheerful, prompt and obviously knows his stuff as he could diagnosis the issue very efficiently with no fuss. I might add that another service operator only just looked at my hot water system 10 days ago, charged me top dollar and left me with initially no water and then only lukewarm water when I have a house full of people coming to stay next week!! I have to say Robert has been a breath of fresh air and has restored my faith in reliable tradies.

Karen Rand -  BRISBANE Qld.

1st Choice Hot Water
5
2017-08-05T05:30:41+10:00

Karen Rand -  BRISBANE Qld.

I had Robert from 1st Choice Hot Water come out to look at my heat pump today. He was very cheerful, prompt and obviously knows his stuff as he could diagnosis the issue very efficiently with no fuss. I might add that another service operator only just looked at my hot water system 10 days ago, charged me top dollar and left me with initially no water and then only lukewarm water when I have a house full of people coming to stay next week!! I have to say Robert has been a breath of fresh air and has restored my faith in reliable tradies.

Fantastic Price & Fantastic Fast Service

Fantastic price & fantastic fast service hassle free. Don't bother looking anywhere else for a better price & service.

Martin Coulson -REDBANK PLAINS, Qld.

1st Choice Hot Water
5
2017-08-05T05:34:21+10:00

Martin Coulson -REDBANK PLAINS, Qld.

Fantastic price & fantastic fast service hassle free. Don't bother looking anywhere else for a better price & service.

Professional, Safe Work

Rob provides professional, safe work, in a thorough efficient manner. Manners as well

Jo Wigg - CURTIS ISLAND, Qld.

1st Choice Hot Water
5
2017-08-05T05:37:44+10:00

Jo Wigg - CURTIS ISLAND, Qld.

Rob provides professional, safe work, in a thorough efficient manner. Manners as well

Highly Recommend

Highly recommend 1st Choice Hot Water, excellent service as our heatpump was not working correctly and Robert was very helpful throughout the whole process in getting us back to efficient hotwater.

Andy Vella- MACKAY, Qld.

1st Choice Hot Water
5
2017-08-05T05:40:48+10:00

Andy Vella- MACKAY, Qld.

Highly recommend 1st Choice Hot Water, excellent service as our heatpump was not working correctly and Robert was very helpful throughout the whole process in getting us back to efficient hotwater.

Fast and Free Delivery

Fast and free delivery of our new HWS and at a great price. Thanks!

Trent Cain - KEPNOCK Qld.

1st Choice Hot Water
5
2017-08-09T02:06:46+10:00

Trent Cain - KEPNOCK Qld.

Fast and free delivery of our new HWS and at a great price. Thanks!

Great Service

Thank you to your team for the great service.


Really appreciated & I will readily recommend your business.

George Stewart - GEEBUNG Qld.

1st Choice Hot Water
5
2017-08-14T10:57:17+10:00

George Stewart - GEEBUNG Qld.

Thank you to your team for the great service. Really appreciated & I will readily recommend your business.

Delivered to my Door

Love that I got my hot water system at the right price and delivered (tomorrow) to my door.  Can't ask for better than that.  Thank you very much.

Anne Dalton -  QUIRINDI NSW.

1st Choice Hot Water
5
2017-09-02T11:16:34+10:00

Anne Dalton -  QUIRINDI NSW.

Love that I got my hot water system at the right price and delivered (tomorrow) to my door.  Can't ask for better than that.  Thank you very much.

Friendly and Professional Service

Just wanted to tell you we are very impressed with the prompt, friendly and professional service we got  re the installation of our hot water device.
It’s such a joy when people turn up on time, give a smile, pat the dog and get-on with it. Your team is great, Gary and the plumber, you and the office.

Daryl and Karina Maher - Alexandra Hills QLD

1st Choice Hot Water
5
2017-09-06T13:33:43+10:00

Daryl and Karina Maher - Alexandra Hills QLD

Just wanted to tell you we are very impressed with the prompt, friendly and professional service we got  re the installation of our hot water device. It’s such a joy when people turn up on time, give a smile, pat the dog and get-on with it. Your team is great, Gary and the plumber, you and the office.

Service was Excellent

Purchased a Rheem HWS. The service was excellent and the delivery was fantastic. Definitely highly recommend this company. Great prices.

Yvette Hughes - PANANIA NSW

1st Choice Hot Water
5
2017-09-11T13:14:53+10:00

Yvette Hughes - PANANIA NSW

Purchased a Rheem HWS. The service was excellent and the delivery was fantastic. Definitely highly recommend this company. Great prices.

Good Price

The hot water system was delivered interstate within a few days. It was exactly as described and for a good price so really happy with the outcome. I'd definitely deal with these guys again!

Terry Hillson - HOPE VALLEY SA.

1st Choice Hot Water
5
2017-09-18T12:00:52+10:00

Terry Hillson - HOPE VALLEY SA.

The hot water system was delivered interstate within a few days. It was exactly as described and for a good price so really happy with the outcome. I'd definitely deal with these guys again!

Hot Water Spare Parts

Thanks for your prompt support and reply on my relief valve order.

Ramachandran Nanjappagounder - PIARA WAY, WA

1st Choice Hot Water
5
2017-10-10T04:06:23+10:00

Ramachandran Nanjappagounder - PIARA WAY, WA

Thanks for your prompt support and reply on my relief valve order.

Good Price & Service

good price & service

Phu Nguyen - BIRKDALE Qld.

1st Choice Hot Water
5
2017-10-18T13:13:11+10:00

Phu Nguyen - BIRKDALE Qld.

good price & service

Rates are Fair and Service is Prompt

1st Choice Hotwater Springwood were helpful and friendly and efficient. Their rates were fair and their service was prompt and friendly. They showed up on time and cleaned up after the removal of the old system and installation of the new system in October 2017. I would be happy to recommend them to anyone needing a new system or repairs to an existing system.

Barry Baldwin - EDENS LANDING Qld.

1st Choice Hot Water
5
2017-10-22T12:39:01+10:00

Barry Baldwin - EDENS LANDING Qld.

1st Choice Hotwater Springwood were helpful and friendly and efficient. Their rates were fair and their service was prompt and friendly. They showed up on time and cleaned up after the removal of the old system and installation of the new system in October 2017. I would be happy to recommend them to anyone needing a new system or repairs to an existing system.

Best Experience

I purchased a new hot water system this week and it was the best experience I've had in recent times with any supplier. The unit was at my house within two hours of the order being placed.

Jeff Clancey - EATONS HILL Qld.

1st Choice Hot Water
5
2017-10-22T12:44:34+10:00

Jeff Clancey - EATONS HILL Qld.

I purchased a new hot water system this week and it was the best experience I've had in recent times with any supplier. The unit was at my house within two hours of the order being placed.

Tempering Valve

I checked prices of a tempering valve in S.A. but found Ist Choice to be the best price by far so ordered through them. I was amazed when less than an hour later the valve was delivered to my door by a local S.A. supplier after the delivery arranged by 1st Choice . That is great service!!!!

Peter Cooper - LIGHT PASS, SA

1st Choice Hot Water
5
2017-10-23T11:53:59+10:00

Peter Cooper - LIGHT PASS, SA

I checked prices of a tempering valve in S.A. but found Ist Choice to be the best price by far so ordered through them. I was amazed when less than an hour later the valve was delivered to my door by a local S.A. supplier after the delivery arranged by 1st Choice . That is great service!!!!

Recommend to Anyone

Great purchasing experience, will buy from them again and recommend to anyone.

Matt Shelley - KARABAR, NSW 2620

1st Choice Hot Water
5
2017-10-25T22:13:11+10:00

Matt Shelley - KARABAR, NSW 2620

Great purchasing experience, will buy from them again and recommend to anyone.

Price was Brilliant

I recently purchase a Rheem hot waster system. The price was brilliant, the cheapest I found by far and it included delivery. The service was also brilliant. I ordered the system online at 12pm and when I arrived home at 4pm the system had already been delivered and put exactly where I requested. Overall experience was 5 star. I will recommending you to all my friends and family including 2 of my wife’s cousins who are plumbers. Thanks for the great service, it’s not easy finding great service like that anymore!

Chris Pointing - COLLINGWOOD PARK, Qld. 4301

1st Choice Hot Water
5
2017-10-30T06:57:42+10:00

Chris Pointing - COLLINGWOOD PARK, Qld. 4301

I recently purchase a Rheem hot waster system. The price was brilliant, the cheapest I found by far and it included delivery. The service was also brilliant. I ordered the system online at 12pm and when I arrived home at 4pm the system had already been delivered and put exactly where I requested. Overall experience was 5 star. I will recommending you to all my friends and family including 2 of my wife’s cousins who are plumbers. Thanks for the great service, it’s not easy finding great service like that anymore!

Service and price both great and reasonable

The service and price of the heater was both great and reasonable. The heater was delivered the day after I had ordered it which in this day and age is great. Thank you

Geoff Pell - FERNY GROVE.

1st Choice Hot Water
5
2017-12-13T16:12:37+10:00

Geoff Pell - FERNY GROVE.

The service and price of the heater was both great and reasonable. The heater was delivered the day after I had ordered it which in this day and age is great. Thank you

Absolutely Wonderful

I am really pleased with the service rang about 9 30am unit was here by 11 30am.

Price was good.

Thanks very much for your help absolutely wonderful thanks a million.

Brian Moreton - NORTH BOOVAL, Qld.

1st Choice Hot Water
5
2017-12-22T10:11:18+10:00

Brian Moreton - NORTH BOOVAL, Qld.

I am really pleased with the service rang about 9 30am unit was here by 11 30am. Price was good. Thanks very much for your help absolutely wonderful thanks a million.

What a Legend…

My hot water system broke down 4 days before Xmas. These guys came in this arvo and fit a new system within 2 hours without costing me an arm and a leg. What a legend!!!!!

Michael Lai - SUNNYBANK Qld. 4109

1st Choice Hot Water
5
2017-12-28T18:44:58+10:00

Michael Lai - SUNNYBANK Qld. 4109

My hot water system broke down 4 days before Xmas. These guys came in this arvo and fit a new system within 2 hours without costing me an arm and a leg. What a legend!!!!!

Quick Service & Super Fast Delivery

Just want to thank you very much for your quick service and super fast delivery, system was installed yesterday afternoon and up and running. Excellent 2 hour delivery which other companies say is impossible.

Robert George - Thornlands Qld.

1st Choice Hot Water
5
2018-01-20T06:43:56+10:00

Robert George - Thornlands Qld.

Just want to thank you very much for your quick service and super fast delivery, system was installed yesterday afternoon and up and running. Excellent 2 hour delivery which other companies say is impossible.

Amazing Service

Amazing service! Ordered at 7.30pm Thursday night, arrived 9.30am the next day! Amazing work guys!!

Raquel Hook - MORAYFIELD Qld.

1st Choice Hot Water
5
2018-02-17T05:06:22+10:00

Raquel Hook - MORAYFIELD Qld.

Amazing service! Ordered at 7.30pm Thursday night, arrived 9.30am the next day! Amazing work guys!!

Would definitely recommend this company to anyone

100% happy with my purchase but even happier with the customer service and knowledge.
Manger is a champ helped with getting some hot water from a stuffed system while waiting for new system. Which was super fast. Told 1-2 days arrived next day.
Would definitely recommend this company to anyone.Rheem-4A1315G7-315Litre-3.6kw-electric-hot-water-heater

Lance Cook - SILKSTONE, Qld. 4304

1st Choice Hot Water
5
2018-02-19T04:58:18+10:00

Lance Cook - SILKSTONE, Qld. 4304

100% happy with my purchase but even happier with the customer service and knowledge. Manger is a champ helped with getting some hot water from a stuffed system while waiting for new system. Which was super fast. Told 1-2 days arrived next day. Would definitely recommend this company to anyone.

New Hot Water System

Very happy with our new Hot Water System good price for the Unit , friendly service . I ordered on a Monday & it was professionally installed the next day & the old Unit taken away Top stuff !!Rheem-4A1315G7-315Litre-3.6kw-electric-hot-water-heater

Steve Bailey - SINNAMON PARK Qld. 4073

1st Choice Hot Water
5
2018-02-25T04:17:19+10:00

Steve Bailey - SINNAMON PARK Qld. 4073

Very happy with our new Hot Water System good price for the Unit , friendly service . I ordered on a Monday & it was professionally installed the next day & the old Unit taken away Top stuff !!

Fast , Prompt Service

Fast, prompt service. Ordered at 730pm arrived 930am the next day. Highly recommended.

Kel Hook - MORAYFIELD Qld.

1st Choice Hot Water
5
2018-03-01T05:03:22+10:00

Kel Hook - MORAYFIELD Qld.

Fast, prompt service. Ordered at 730pm arrived 930am the next day. Highly recommended.

Awesome Service

Awesome service ordered the wrong product but was no dramas returning it for the right product. Very helpful recommend your company to anyone AAAA++++

Leeanne Christensen - DIDCOT -Qld.

1st Choice Hot Water
5
2018-03-02T04:52:45+10:00

Leeanne Christensen - DIDCOT -Qld.

Awesome service ordered the wrong product but was no dramas returning it for the right product. Very helpful recommend your company to anyone AAAA++++

Amazing and cheaper than anyone else

Order placed at 6pm and had it 9am the next morning. Amazing and cheaper than anyone else. Will recommend to friends.

Jonathan Williams - Zillmere Qld.

1st Choice Hot Water
5
2018-03-03T04:54:32+10:00

Jonathan Williams - Zillmere Qld.

Order placed at 6pm and had it 9am the next morning. Amazing and cheaper than anyone else. Will recommend to friends.

Fast Service

Fast delivery.I order and got my delivery the same day. Ordering was easy with no fuss at all. I would recommend to anyone and everyone. The free delivery helps too. The staff member who delivered our system was polite and helpful. And emails were sent promptly so I knew straight away that my order had been received.
Vulcan-661250G7-250Litre-3.6kw-electric-hot-water-heater

Francis Pivac - LOGAN RESERVE, Qld.

1st Choice Hot Water
5
2018-03-06T19:17:55+10:00

Francis Pivac - LOGAN RESERVE, Qld.

Fast delivery.I order and got my delivery the same day. Ordering was easy with no fuss at all. I would recommend to anyone and everyone. The free delivery helps too. The staff member who delivered our system was polite and helpful. And emails were sent promptly so I knew straight away that my order had been received.

Fantastic Service

Fantastic Service. Ordered a Rheem 250 Ltr HW System on Sunday on-line and it was delivered (Ripley) the very next next day (Monday). 1st Choice also followed up with a text and a call on the Monday morning re clarification on my Order. The friendly delivery Guy also placed it in the back shed for me as I am currently on crutches. Top Service and a great price!! :) Highly recommended.

Rheem-491250G7-250Litre-3.6kw-electric-hot-water-heater

Michael Warry - RIPLEY, Qld. 4306

1st Choice Hot Water
5
2018-03-21T05:47:18+10:00

Michael Warry - RIPLEY, Qld. 4306

Fantastic Service. Ordered a Rheem 250 Ltr HW System on Sunday on-line and it was delivered (Ripley) the very next next day (Monday). 1st Choice also followed up with a text and a call on the Monday morning re clarification on my Order. The friendly delivery Guy also placed it in the back shed for me as I am currently on crutches. Top Service and a great price!! :) Highly recommended.

Best Prices On Hot Water Systems on the Net

Best prices on hotwater systems on the net. Ordered at 12pm and was delivered by 1.15 pm. They had everything I need on a easy to use website. I would highly recommend.  5 STARSVulcan-661250G7-250Litre-3.6kw-electric-hot-water-heater

Darren Clarke - NARANGBA Qld. 4504

1st Choice Hot Water
5
2018-03-27T17:55:55+10:00

Darren Clarke - NARANGBA Qld. 4504

Best prices on hotwater systems on the net. Ordered at 12pm and was delivered by 1.15 pm. They had everything I need on a easy to use website. I would highly recommend.  5 STARS

Great Service, Very Happy

Ordered a hot water system on Tuesday morning & it arrived 2 1/2 hours later. Great service,very happy.Vulcan-661250g7-250Litre-3.6kw-electric-hot-water-heater

Dianne Pascoe - JIMBOOMBA, Qld. 4280

1st Choice Hot Water
5
2018-03-28T00:58:02+10:00

Dianne Pascoe - JIMBOOMBA, Qld. 4280

Ordered a hot water system on Tuesday morning & it arrived 2 1/2 hours later. Great service,very happy.

Quick and efficient service.

Quick and efficient service.Vulcan-661250G7-250Litre-3.6kw-electric-hot-water-heater

Shaun Smith- MT SHERIDAN Qld. 4869

1st Choice Hot Water
5
2018-04-03T12:48:18+10:00

Shaun Smith- MT SHERIDAN Qld. 4869

Quick and efficient service.

Simple and Painless Service

The transaction process was easy, delivery was next day, and communication was quick and spot on. Simple and painless service, would definitely recommend and use again.Vulcan-661250G7-250Litre-3.6kw-electric-hot-water-heater

Hanh Nguyen - INALA, Qld. 4077

1st Choice Hot Water
5
2018-04-04T04:33:23+10:00

Hanh Nguyen - INALA, Qld. 4077

The transaction process was easy, delivery was next day, and communication was quick and spot on. Simple and painless service, would definitely recommend and use again.

Exceptional service and communication.

Exceptional service and communication. Ordered at 6 pm Wed night and received a phone call at 8am the next morning confirming delivery. I am in a small village outside of Tweed Heads. All this plus delivered to the door for the cheapest price in the area. Good old fashioned service. Thank youVulcan-661250G7-250Litre-3.6kw-electric-hot-water-heater

Rose Cook - HASTINGS POINT, NSW 2489

1st Choice Hot Water
5
2018-04-06T08:09:41+10:00

Rose Cook - HASTINGS POINT, NSW 2489

Exceptional service and communication. Ordered at 6 pm Wed night and received a phone call at 8am the next morning confirming delivery. I am in a small village outside of Tweed Heads. All this plus delivered to the door for the cheapest price in the area. Good old fashioned service. Thank you

Lowest Price Anywhere

Buying the hot water system was so easy. The delivery was very speedy and the staff very helpful. The price was the lowest I could find anywhere. Would highly recommend this company. Rheem-491250G7-250Litre-3.6kw-electric-hot-water-heater

Annie Melfort - BETHANIA Qld. 4205

1st Choice Hot Water
5
2018-04-09T06:29:17+10:00

Annie Melfort - BETHANIA Qld. 4205

Buying the hot water system was so easy. The delivery was very speedy and the staff very helpful. The price was the lowest I could find anywhere. Would highly recommend this company. 

Great Service & Good Price

Great service and bloody good price, saved us $1000 compared to the other quote. Purchased yesterday, installed today...happy tenants!

Tim Munns - TINGALGA Qld. 4173

1st Choice Hot Water
5
2018-04-12T14:26:43+10:00

Tim Munns - TINGALGA Qld. 4173

Great service and bloody good price, saved us $1000 compared to the other quote. Purchased yesterday, installed today...happy tenants!

The Service in Buying This Hot Water Cylinder Has Been Fantastic 

Yipee hot water for a shower this morning.


The service in buying this hot water cylinder has been fantastic

My husband spoke to a gentleman on the phone a couple of times he sent text messages and pictures which was great as he put us on the right track in getting the correct system which we paid for on line.

We have dealt with a lot of people in our time and by far this has been the greatest service and patience we have ever had,

From start to finish.

Even the delivery driver was very nice.

If I had face book or google we would most definitely give you all 5 Stars ⭐⭐⭐⭐⭐

Sheralee and Grant Johnson  - UPPER COOMERA, Qld. 4209

1st Choice Hot Water
5
2018-04-12T16:08:47+10:00

Sheralee and Grant Johnson  - UPPER COOMERA, Qld. 4209

Yipee hot water for a shower this morning. The service in buying this hot water cylinder has been fantastic My husband spoke to a gentleman on the phone a couple of times he sent text messages and pictures which was great as he put us on the right track in getting the correct system which we paid for on line. We have dealt with a lot of people in our time and by far this has been the greatest service and patience we have ever had, From start to finish. Even the delivery driver was very nice. If I had face book or google we would most definitely give you all 5 Stars ⭐⭐⭐⭐⭐

At Every Link in the Chain the Service was Excellent

At every link in the chain the service was excellent. Leeanne on phone was efficiency itself. Robert even visited prior to purchase to advise on installation and the type of system! Young Luke who installed was full of knowledge on maintenance. We're happy and confident we made the right choice for us.Rheem-491250G7-250Litre-3.6kw-electric-hot-water-heater

Judy Keogh - JINDALEE Qld. 4074

1st Choice Hot Water
5
2018-04-17T12:59:02+10:00

Judy Keogh - JINDALEE Qld. 4074

At every link in the chain the service was excellent. Leeanne on phone was efficiency itself. Robert even visited prior to purchase to advise on installation and the type of system! Young Luke who installed was full of knowledge on maintenance. We're happy and confident we made the right choice for us.

Cheapest in our area

We where very pleased with the fast service. the price was the cheapest in our area. We have hot water tonight thanks to you guysVulcan-601125G4-125Litre-1.8kw-electric-hot-water-heater

Cheryl Piek - TWEED HEADS WEST, NSW 2485

1st Choice Hot Water
5
2018-04-18T18:41:10+10:00

Cheryl Piek - TWEED HEADS WEST, NSW 2485

We where very pleased with the fast service. the price was the cheapest in our area. We have hot water tonight thanks to you guys

Great price, Great service.

Great price, great service. Ordered a new hot water system at 9pm one night and it arrived at 9am the next morning. Strongly recommended.heem-4A1250G7-250Litre-3.6kw-electric-hot-water-heater

John Shaw - BIRKDALE, Qld. 4159

1st Choice Hot Water
5
2018-04-25T15:48:53+10:00

John Shaw - BIRKDALE, Qld. 4159

Great price, great service. Ordered a new hot water system at 9pm one night and it arrived at 9am the next morning. Strongly recommended.

The Service was Fantastic

We bought a 250ltr online last Friday and it was delivered Monday on time and the service was fantastic in a world that seems to have forgotten what service is all about.  5 star service.
Thanks 1st Choice!Vulcan-661250G7-electric-hot-water-systems

Ally Brown - NARANGBA Qld. 4504

1st Choice Hot Water
5
2018-05-04T03:22:45+10:00

Ally Brown - NARANGBA Qld. 4504

We bought a 250ltr online last Friday and it was delivered Monday on time and the service was fantastic in a world that seems to have forgotten what service is all about.  5 star service. Thanks 1st Choice!

Good service and excellent price

Good service and excellent price, solved my problem easily, hot water tank was delivered next day morning.Rheem-491315-electric-hot-water-systems

 

Ada Wang - CALAMVALE Qld. 4116

1st Choice Hot Water
5
2018-05-07T15:54:35+10:00

Ada Wang - CALAMVALE Qld. 4116

Good service and excellent price, solved my problem easily, hot water tank was delivered next day morning.  

Best Price Available

Best price available and super fast deliveryRheem-191160-electric-hot-water-systems

Daniel Szabados - FERNY HILLS Qld. 4054

1st Choice Hot Water
5
2018-05-11T06:51:44+10:00

Daniel Szabados - FERNY HILLS Qld. 4054

Best price available and super fast delivery

A pleasure to deal and buy from

I ordered a Rheem HW system. Thank you Robert and Leanne for your excellent communication and service. Delivery was prompt. Been a pleasure to deal and buy from 1st choice.Rheem-4A2315-electric-hot-water-systems

Vito Arbaci -KEILOR LODGE, Vic 3038

1st Choice Hot Water
5
2018-05-12T15:04:49+10:00

Vito Arbaci -KEILOR LODGE, Vic 3038

I ordered a Rheem HW system. Thank you Robert and Leanne for your excellent communication and service. Delivery was prompt. Been a pleasure to deal and buy from 1st choice.

Very good service and communication

Very good service and communication. I was looking around for a Rheem 160ltr Heater and 1st Choice was the cheapest I could find so far. I rang and spoke to a Leanne who gave me some great advice. I also spoke to another staff member later during the day who answered my questions and gave upfront advice. I ordered it on a Thursday afternoon and Friday morning it was delivered efficiently. 1st Choice had organised their plumber  to come out on the Friday around lunch who did an excellent job with the install and was friendly to deal with. Everything is up and running well so far. Thanks team!Rheem-191160-electric-hot-water-systems

Zafar Khan - WISHART, Qld. 4122

1st Choice Hot Water
5
2018-05-14T03:42:13+10:00

Zafar Khan - WISHART, Qld. 4122

Very good service and communication. I was looking around for a Rheem 160ltr Heater and 1st Choice was the cheapest I could find so far. I rang and spoke to a Leanne who gave me some great advice. I also spoke to another staff member later during the day who answered my questions and gave upfront advice. I ordered it on a Thursday afternoon and Friday morning it was delivered efficiently. 1st Choice had organised their plumber  to come out on the Friday around lunch who did an excellent job with the install and was friendly to deal with. Everything is up and running well so far. Thanks team!

Excellent Service

"Excellent service. Will not hesitate to recommend friends or family." Bosch-Heat-Pump-hot-water-systems

Rishi Jagunundan - PACIFIC PINES, Qld. 4211

1st Choice Hot Water
2018-05-27T18:43:48+10:00

Rishi Jagunundan - PACIFIC PINES, Qld. 4211

"Excellent service. Will not hesitate to recommend friends or family." 

Highly Recommended

Great service and competitive price. Fast delivery. Highly recommended.Rheem-491250-electric-hot-water-systems

Samantha Gelhaar - BUNDAMBA, Qld. 4304

1st Choice Hot Water
5
2018-05-27T19:42:44+10:00

Samantha Gelhaar - BUNDAMBA, Qld. 4304

Great service and competitive price. Fast delivery. Highly recommended.

Price and Service

Price and Service. What else do you need?Rheem-850360-gas-hot-water-system

Graham Thompson - WERRIBEE, Vic 3030

1st Choice Hot Water
5
2018-05-29T18:09:39+10:00

Graham Thompson - WERRIBEE, Vic 3030

Price and Service. What else do you need?

This Is The 4th System We’ve Purchased

This is the 4th system we've purchased between family and friends and I've continued to be impressed by the knowledge and prompt installation of 1st Choice's staff. Leanne was kind enough to explain the differences between each system and and element sizes to make sure we got the most suitable one for the house. She was even able to identify the model of system I had and the date the manufacturer discontinued making the model just by looking at a picture I had sent through. Would definitely use them for any future installations and will continue to recommend them to all my family and friends.Vulcan-661250G7-electric-hot-water-systems

Winston Ooi - NORMAN PARK, Qld, 4170

1st Choice Hot Water
5
2018-06-03T07:18:32+10:00

Winston Ooi - NORMAN PARK, Qld, 4170

This is the 4th system we've purchased between family and friends and I've continued to be impressed by the knowledge and prompt installation of 1st Choice's staff. Leanne was kind enough to explain the differences between each system and and element sizes to make sure we got the most suitable one for the house. She was even able to identify the model of system I had and the date the manufacturer discontinued making the model just by looking at a picture I had sent through. Would definitely use them for any future installations and will continue to recommend them to all my family and friends.

Delivered to the door within a matter of hours

Best delivery - each time we have ordered, they have delivered to the door within a matter of hours- and at the best price around, so definitely very happy with them and will continue buying from them.

 

Grant Berry - GEEBUNG. Qld. 4034

1st Choice Hot Water
5
2018-06-03T07:25:56+10:00

Grant Berry - GEEBUNG. Qld. 4034

Best delivery - each time we have ordered, they have delivered to the door within a matter of hours- and at the best price around, so definitely very happy with them and will continue buying from them.  

Fantastic Service and Price 

Fantastic service and price
Thank you Robert I have given your address and phone to my plumber cheers.

David Sobey - PALM BEACH, Qld. 4221

1st Choice Hot Water
5
2018-06-03T07:35:39+10:00

David Sobey - PALM BEACH, Qld. 4221

Fantastic service and price Thank you Robert I have given your address and phone to my plumber cheers.

Great service, price and prompt delivery

Great service, price and prompt delivery. What more can you ask for?Rinnai-EHFA250-400T-electric-hot-water-heater

Joanna & Peter Darbyshire - BUNDALL Qld. 4217

1st Choice Hot Water
5
2018-06-10T12:41:33+10:00

Joanna & Peter Darbyshire - BUNDALL Qld. 4217

Great service, price and prompt delivery. What more can you ask for?

Great service, good communications

Great service, good communications and the cheapest price around. Ordered on a Tuesday and delivered on the Friday for a Bosch heat pump HWS that they had to get from the supplier. Recommended.Bosch-Heat-Pump-hot-water-systems

Barry McFarlane - SAMFORD VALLEY, Qld. 4520

1st Choice Hot Water
5
2018-06-11T04:38:14+10:00

Barry McFarlane - SAMFORD VALLEY, Qld. 4520

Great service, good communications and the cheapest price around. Ordered on a Tuesday and delivered on the Friday for a Bosch heat pump HWS that they had to get from the supplier. Recommended.

Hot Water System Price was very Competitive

I just wanted to pass on a big thank you to all involved at 1st Choice Hot Water regarding my recent purchase & installation of a Hot Water System.

The price of the unit was very competitive with a very speedy delivery which was free.

From a 7.30 am phone call, the unit was delivered around 9.00 am and The plumber arrived at my place at midday.

The new unit was installed and connected by 1.30 pm, all up a very prompt and professional service.

The Plumber kept me well informed during the installation process and carried out the complete installation to a very high standard.Rheem-491315G7-315Litre-3.6kw-electric-hot-water-heater

Paul Jones - BELLBOWRIE, Qld. 4070

1st Choice Hot Water
5
2018-06-12T03:26:37+10:00

Paul Jones - BELLBOWRIE, Qld. 4070

I just wanted to pass on a big thank you to all involved at 1st Choice Hot Water regarding my recent purchase & installation of a Hot Water System. The price of the unit was very competitive with a very speedy delivery which was free. From a 7.30 am phone call, the unit was delivered around 9.00 am and The plumber arrived at my place at midday. The new unit was installed and connected by 1.30 pm, all up a very prompt and professional service. The Plumber kept me well informed during the installation process and carried out the complete installation to a very high standard.

Excellent Service and Price

Purchased water heater recently. excellent service and price.Vulcan-661250G7-250Litre-3.6kw-electric-hot-water-heater

Rajeev Gupta - WESTLAKE, Qld. 4074

1st Choice Hot Water
5
2018-06-13T04:04:07+10:00

Rajeev Gupta - WESTLAKE, Qld. 4074

Purchased water heater recently. excellent service and price.

Great service, Great price

Thanks Leanne for the great service, great price, fantastic communication and super fast delivery. You should be every ones 1st Choice!!! Vulcan-661250G8-250Litre-4.8kw-electric-hot-water-heater

Annette Padgett - MITCHAM, Vic 3132

1st Choice Hot Water
5
2018-06-13T04:11:47+10:00

Annette Padgett - MITCHAM, Vic 3132

Thanks Leanne for the great service, great price, fantastic communication and super fast delivery. You should be every ones 1st Choice!!! 

Great Service AAA+

Thanks - Great Service AAA+ Highly RecommendedRheem-491160-electric-hot-water-systems

Nardi Jevicki - RUNCORN,Qld. 4113

1st Choice Hot Water
5
2018-06-13T15:42:34+10:00

Nardi Jevicki - RUNCORN,Qld. 4113

Thanks - Great Service AAA+ Highly Recommended

Would Highly Recommend this Web Site.

I recenty purchased a Rheem hot water heater from 1st Choice Hot Water online and could not be happier. The price was fantastic and the unit was delivered to Mackay within 2 hours of placing the order. Would highly recommend this web site.Rheem-4A1315G7-315Litre-3.6ke-electric-hot-water-heater

Tami Dalrymple - MACKAY, Qld 4740

1st Choice Hot Water
5
2018-06-15T05:38:13+10:00

Tami Dalrymple - MACKAY, Qld 4740

I recenty purchased a Rheem hot water heater from 1st Choice Hot Water online and could not be happier. The price was fantastic and the unit was delivered to Mackay within 2 hours of placing the order. Would highly recommend this web site.

Very prompt and efficient delivery

Very prompt and efficient delivery. Had a call in 5 min after placing an order to clarify few things and item was delivered in next 2 days.Stiebel-Eltron-SNU10-10Litre-electric-hot-water-heater

Tejas Shah - KINGSTON Qld. 4114

1st Choice Hot Water
5
2018-06-25T09:30:44+10:00

Tejas Shah - KINGSTON Qld. 4114

Very prompt and efficient delivery. Had a call in 5 min after placing an order to clarify few things and item was delivered in next 2 days.

Great price and excellent service

Great price and excellent service

Would highly recommend

Chris Yovan - LOGANLEA Qld, 4131

1st Choice Hot Water
5
2018-06-26T18:07:15+10:00

Chris Yovan - LOGANLEA Qld, 4131

Great price and excellent service Would highly recommend

Great, painless experience.

Less than 2 hours from ordering to it arriving at the door. Thanks Team for a great, painless experience.

Daniel Bertram - KELVIN GROVE, Qld. 4059

1st Choice Hot Water
5
2018-06-27T10:09:50+10:00

Daniel Bertram - KELVIN GROVE, Qld. 4059

Less than 2 hours from ordering to it arriving at the door. Thanks Team for a great, painless experience.

Delivered Free to the Door

The hot water system was delivered free to the door within the hour after ordering online. Even my plumber was surprised by the service and the price I paid.

David Andrew - WORONORA, NSW 2233

1st Choice Hot Water
5
2018-08-06T04:10:05+10:00

David Andrew - WORONORA, NSW 2233

The hot water system was delivered free to the door within the hour after ordering online. Even my plumber was surprised by the service and the price I paid.

Unbelievable Delivery Time

Unbelievable delivery time... Ordered on Tuesday morning at 1AM, and they had the delivery to me by 8AM the same day. That is some quick service and delivery right there... I give them 5 stars for their excellent customer service.

Stavros Tzitziras - MOE, Victoria 3825

1st Choice Hot Water
5
2018-08-09T04:22:09+10:00

Stavros Tzitziras - MOE, Victoria 3825

Unbelievable delivery time... Ordered on Tuesday morning at 1AM, and they had the delivery to me by 8AM the same day. That is some quick service and delivery right there... I give them 5 stars for their excellent customer service.

Fantastic Service and Advice

Fantastic service and advice! Leanne answered the phone and when she couldn’t answer my plumbing questions she got Robert to call me back as he was on another call ! He called me back promptly!! I was so surprised!! He answered all my questions and gave me great advice and that helped me on my purchase. From there I placed my order online by about 11am and my new hot water system arrived 3pm same day !!! That’s what I call great service Thanks Leanne and Robert I’m telling everyone 1st choice Hot Water is the best place to buy your new hot water system from Thanks again Karen and Ross

Karen & Ross Hanlon -LAMBTON, NSW 2299

1st Choice Hot Water
5
2018-08-09T04:25:34+10:00

Karen & Ross Hanlon -LAMBTON, NSW 2299

Fantastic service and advice! Leanne answered the phone and when she couldn’t answer my plumbing questions she got Robert to call me back as he was on another call ! He called me back promptly!! I was so surprised!! He answered all my questions and gave me great advice and that helped me on my purchase. From there I placed my order online by about 11am and my new hot water system arrived 3pm same day !!! That’s what I call great service Thanks Leanne and Robert I’m telling everyone 1st choice Hot Water is the best place to buy your new hot water system from Thanks again Karen and Ross

Great Service all Round

Great service all round. A good unit and now I have full pressure HOT water whenever needed. Best of all the unit was delivered to the spot required ( not just to the front door) within 3 hours of purchase. Especially good considering that I live in a rural area about 100kms from the depot. No complaints at all. :-)

Neville Thomas - CURRAMORE, Qld. 4552

1st Choice Hot Water
5
2018-08-09T05:30:05+10:00

Neville Thomas - CURRAMORE, Qld. 4552

Great service all round. A good unit and now I have full pressure HOT water whenever needed. Best of all the unit was delivered to the spot required ( not just to the front door) within 3 hours of purchase. Especially good considering that I live in a rural area about 100kms from the depot. No complaints at all. :-)

Very impressed with the service

I have to say I was very impressed with the service I received from 1st Choice. From my call to the sales desk through to the delivery of my hot water system in less than 3 hours, amazing!

Daren Kerr - BURLEIGH WATERS, Qld. 4220

1st Choice Hot Water
5
2018-08-23T09:41:28+10:00

Daren Kerr - BURLEIGH WATERS, Qld. 4220

I have to say I was very impressed with the service I received from 1st Choice. From my call to the sales desk through to the delivery of my hot water system in less than 3 hours, amazing!

Great Company to do Business With.

What a great company to do business with. Fantastic communication and service. Highly recommended.

Greg Wootton - Temora, NSW. 2666

1st Choice Hot Water
5
2018-09-11T09:49:31+10:00

Greg Wootton - Temora, NSW. 2666

What a great company to do business with. Fantastic communication and service. Highly recommended.

Everything about this process was awesome!

Everything about this process was awesome! Easy ordering, delivery was so quick! We are very happy. We will certainly recommend you to others. Job well done! 😊

Matt Farrell - NUNDAH, Qld. 4012

1st Choice Hot Water
5
2018-09-11T11:06:27+10:00

Matt Farrell - NUNDAH, Qld. 4012

Everything about this process was awesome! Easy ordering, delivery was so quick! We are very happy. We will certainly recommend you to others. Job well done! 😊

Impeccable Customer Service

I would like to convey to you my overwhelming sense of satisfaction throughout the whole transaction. Your unmatchable prices combined with free and same day delivery, impeccable customer service, friendly and professional representatives with exemplary communication skills will ensure your company will prosper for decades to come and I have absolutely no hesitation in recommending your products and services to my family, friends and colleagues. This reflection of my experience with 1st Choice Hot Water is not exclusive to this email as I will be sharing my experience on Google reviews as well.

Brett Palmer -

1st Choice Hot Water
5
2018-09-14T05:39:51+10:00

Brett Palmer -

I would like to convey to you my overwhelming sense of satisfaction throughout the whole transaction. Your unmatchable prices combined with free and same day delivery, impeccable customer service, friendly and professional representatives with exemplary communication skills will ensure your company will prosper for decades to come and I have absolutely no hesitation in recommending your products and services to my family, friends and colleagues. This reflection of my experience with 1st Choice Hot Water is not exclusive to this email as I will be sharing my experience on Google reviews as well.

Amazing Service

Thanks for your amazing service. Turned up 12 hours after I ordered it; can't get any better than that.

Peter Bird - ROBINA - Qld, 4226

1st Choice Hot Water
5
2018-09-14T05:58:02+10:00

Peter Bird - ROBINA - Qld, 4226

Thanks for your amazing service. Turned up 12 hours after I ordered it; can't get any better than that.

Very keen to use you again

It certainly stood out how responsive you have been to my orders and how helpful your company has been on the phone with technical support. Very keen to use you again if needed. Thanks.

Mike Costello - TARRAGINDI, Qld. 4121

1st Choice Hot Water
5
2018-10-23T11:58:14+10:00

Mike Costello - TARRAGINDI, Qld. 4121

It certainly stood out how responsive you have been to my orders and how helpful your company has been on the phone with technical support. Very keen to use you again if needed. Thanks.

Amazing for Darwin

Excellent product advice, price, and service. Delivered to my door same day as ordered. Amazing for Darwin.

Colin Hewton - NIGHTCLIFF, NT 0810

1st Choice Hot Water
5
2018-10-29T10:41:44+10:00

Colin Hewton - NIGHTCLIFF, NT 0810

Excellent product advice, price, and service. Delivered to my door same day as ordered. Amazing for Darwin.

Very Impressed

I was very impressed with your response and prompt delivery.

Ken - Tingalpa, Qld. 4173

1st Choice Hot Water
5
2018-11-26T11:20:54+10:00

Ken - Tingalpa, Qld. 4173

I was very impressed with your response and prompt delivery.

Friendly Staff

Excellent service more than just friendly staff, will recommend.

Max Whitehouse - CORNUBIA Qld. 4130

1st Choice Hot Water
5
2018-12-04T16:43:51+10:00

Max Whitehouse - CORNUBIA Qld. 4130

Excellent service more than just friendly staff, will recommend.

Excellent Service

Purchasing from 1st Choice was a very good, economical and stress-free experience - I’m very grateful. Our new tank arrived, exactly as requested, this morning.

Jann Lynn-George, EUMUNDI Qld. 4562

1st Choice Hot Water
5
2018-12-11T09:11:05+10:00

Jann Lynn-George, EUMUNDI Qld. 4562

Purchasing from 1st Choice was a very good, economical and stress-free experience - I’m very grateful. Our new tank arrived, exactly as requested, this morning.

Pleasure to deal with

It was a pleasure to deal with 1st Choice, found what they promised they delivered, a welcome change to what customer service is these days. I cannot fault them from the ease of the web site to the staff in Brisbane right down to the delivery. no request was a problem. thanks

Peter Kelly - ELANORA Qld. 4221

1st Choice Hot Water
5
2018-12-17T06:33:31+10:00

Peter Kelly - ELANORA Qld. 4221

It was a pleasure to deal with 1st Choice, found what they promised they delivered, a welcome change to what customer service is these days. I cannot fault them from the ease of the web site to the staff in Brisbane right down to the delivery. no request was a problem. thanks

Can’t Ask For More

My purchase came quicker than I thought, customer service was excellent can't ask for more.

Tony Rodriguez - YANGEBUP, WA 6164

1st Choice Hot Water
5
2019-01-02T15:18:28+10:00

Tony Rodriguez - YANGEBUP, WA 6164

My purchase came quicker than I thought, customer service was excellent can't ask for more.

Cannot fault their service or any of the dealing.

Christmas day, the old hot water system finally leaked beyond repair. Enquired on-line about a new Rheem hotwater system on boxing day. First thing on the 27th, received a call from Leanne who passed me onto Robert. 2 hours later, the new unit arrived. Delivered by Andre. Up and running again. Cannot fault their service or any of the dealing. Will definitely use them again. I see some reviews here are negative. Not many, but some. I don't hold much on google reviews, but on the odd occasion that I bother, I do note that the majority of bad reviewers seem to complain about everything they review. (If they're not anonymous, click on their name and you can see their history) Me, on the other hand, won't usually bother commenting unless they're really great or exceptionally woeful. 1st choice! Yes, will be my first choice in future. Steve

Steve Clayton - GAVEN, Qld. 4211

1st Choice Hot Water
5
2019-01-03T11:16:50+10:00

Steve Clayton - GAVEN, Qld. 4211

Christmas day, the old hot water system finally leaked beyond repair. Enquired on-line about a new Rheem hotwater system on boxing day. First thing on the 27th, received a call from Leanne who passed me onto Robert. 2 hours later, the new unit arrived. Delivered by Andre. Up and running again. Cannot fault their service or any of the dealing. Will definitely use them again. I see some reviews here are negative. Not many, but some. I don't hold much on google reviews, but on the odd occasion that I bother, I do note that the majority of bad reviewers seem to complain about everything they review. (If they're not anonymous, click on their name and you can see their history) Me, on the other hand, won't usually bother commenting unless they're really great or exceptionally woeful. 1st choice! Yes, will be my first choice in future. Steve

Prompt and Excellent Service

I would like to thank you for the prompt and excellent service we received when we ordered our new hot water system. It was delivered up to the Sunshine Coast which was an absolute bonus for us. You made the whole process very simple with your excellent service.

This is the second system we have purchased from you and we wouldn’t hesitate in recommending your Company.

Theresa Bengtsen  - KINGS BEACH Qld. 4551

1st Choice Hot Water
5
2019-02-01T15:17:36+10:00

Theresa Bengtsen  - KINGS BEACH Qld. 4551

I would like to thank you for the prompt and excellent service we received when we ordered our new hot water system. It was delivered up to the Sunshine Coast which was an absolute bonus for us. You made the whole process very simple with your excellent service. This is the second system we have purchased from you and we wouldn’t hesitate in recommending your Company.

Efficient Service

Thanks for your efficient service.

Alan Leary - WILLIAMSTOWN Victoria 3016

1st Choice Hot Water
5
2019-02-03T07:55:52+10:00

Alan Leary - WILLIAMSTOWN Victoria 3016

Thanks for your efficient service.

Happy Customer

Thank you very much for your help & quick response,very much appreciated. Happy customer.

Nev Wickens - INGHAM Qld. 4850

1st Choice Hot Water
5
2019-02-06T10:21:54+10:00

Nev Wickens - INGHAM Qld. 4850

Thank you very much for your help & quick response,very much appreciated. Happy customer.

The Best Price You Will Find

The best price you will find and I ordered in the afternoon and received the unit next morning. Seamless service.

Matthew Warren - MOOROOKA Qld. 4105

1st Choice Hot Water
5
2019-02-19T16:58:55+10:00

Matthew Warren - MOOROOKA Qld. 4105

The best price you will find and I ordered in the afternoon and received the unit next morning. Seamless service.

Super Impressed

I ordered a hot water service on a Wednesday night- and not only was the price excellent, it was delivered on the Friday morning, not much more than a day later.
I was super impressed- so thank you so much!!

Hilary Bruer - UNLEY SA 5061

1st Choice Hot Water
5
2019-02-26T15:42:28+10:00

Hilary Bruer - UNLEY SA 5061

I ordered a hot water service on a Wednesday night- and not only was the price excellent, it was delivered on the Friday morning, not much more than a day later. I was super impressed- so thank you so much!!

Prompt Service

Thank you for your prompt service. The part was delivered early the next day and installed on the same day.    The reticulation pump and is working great

Peter Columbine - KALLANGUR Qld. 4503

1st Choice Hot Water
5
2019-02-28T13:26:28+10:00

Peter Columbine - KALLANGUR Qld. 4503

Thank you for your prompt service. The part was delivered early the next day and installed on the same day.    The reticulation pump and is working great

Acute Attention to Customer Service

Thanks for your prompt attention.  So good to see that someone still has acute attention to customer service.  Well done!

Daryl Packer -BRIDGEMAN DOWNS Qld. 4035

1st Choice Hot Water
5
2019-02-28T15:25:07+10:00

Daryl Packer -BRIDGEMAN DOWNS Qld. 4035

Thanks for your prompt attention.  So good to see that someone still has acute attention to customer service.  Well done!

Best Price and Very Good Service

As my research into replacing our hot water system progressed I found that pricing varied by $1,500 for the same system and service. 1st Choice offered the best price and had good reviews. I ordered our Rheem system one afternoon and it arrived the next morning. An hour later 1st Choices installation team was there and by early afternoon we had an active hot water system. So all-in-all, they offered the best price and very good service and I am happy to recommend them to others

Jay Lawrence - PARKWOOD Qld. 4214

1st Choice Hot Water
5
2019-03-11T04:22:17+10:00

Jay Lawrence - PARKWOOD Qld. 4214

As my research into replacing our hot water system progressed I found that pricing varied by $1,500 for the same system and service. 1st Choice offered the best price and had good reviews. I ordered our Rheem system one afternoon and it arrived the next morning. An hour later 1st Choices installation team was there and by early afternoon we had an active hot water system. So all-in-all, they offered the best price and very good service and I am happy to recommend them to others

Same Day delivery

Got base for HWS from brissy same day

Maggie Rowles - BURLEIGH WATERS, Qld 4220

1st Choice Hot Water
5
2019-03-11T04:31:28+10:00

Maggie Rowles - BURLEIGH WATERS, Qld 4220

Got base for HWS from brissy same day

Cheaper Price and a Better Hot Water System

Cheaper price and a better hot water system than the two quotes we were given prior calling them. Pleasant to deal with over the phone and deliver a prompt service. We purchased a new hot water system and had it installed by the 1st Choice Group and appreciate. We highly recommend this company.

Sonya Goltz - BURLEIGH WATERS Qld. 4220

1st Choice Hot Water
5
2019-03-11T05:26:39+10:00

Sonya Goltz - BURLEIGH WATERS Qld. 4220

Cheaper price and a better hot water system than the two quotes we were given prior calling them. Pleasant to deal with over the phone and deliver a prompt service. We purchased a new hot water system and had it installed by the 1st Choice Group and appreciate. We highly recommend this company.

Great Friendly Service

Hot water system failed.....
Rang 1st Choice Hot Water with the only information I could find on our old cylinder. Which was the brand and dimensions. The service operator with these details told me what size I needed and told me to check the switch board for the kilowatts required hey presto price and product code. Jumped on line ordered and paid by direct debit thinking the delivery would take a couple of days to clear the bank. Too my surprise our brand new hot water system was delivered free of charge and arrived 2 hours after my initial phone call. All the pipes fitted nothing had to be modified and we had hot showers that night. Great friendly service, accurate product knowledge and speedy delivery with outstanding prices. Thank you highly recommend

Natasha Young - TAMBORINE Qld. 4270

1st Choice Hot Water
5
2019-03-18T06:00:15+10:00

Natasha Young - TAMBORINE Qld. 4270

Hot water system failed..... Rang 1st Choice Hot Water with the only information I could find on our old cylinder. Which was the brand and dimensions. The service operator with these details told me what size I needed and told me to check the switch board for the kilowatts required hey presto price and product code. Jumped on line ordered and paid by direct debit thinking the delivery would take a couple of days to clear the bank. Too my surprise our brand new hot water system was delivered free of charge and arrived 2 hours after my initial phone call. All the pipes fitted nothing had to be modified and we had hot showers that night. Great friendly service, accurate product knowledge and speedy delivery with outstanding prices. Thank you highly recommend

Excellent service fast delivery & prompt installation

Excellent service fast delivery & prompt installation. Very happy - many thanks it was a pleasure doing business with you.

Beth Chessor - NATHAN Qld. 4111

1st Choice Hot Water
5
2019-03-31T07:02:03+10:00

Beth Chessor - NATHAN Qld. 4111

Excellent service fast delivery & prompt installation. Very happy - many thanks it was a pleasure doing business with you.

I can't think of anything you can do to improve your business. The service was great and installation was arranged very quickly. The HWS and valves were delivered on the morning of installation day and your plumber arrived at the time stated to install. Plus your price for the HWS was the best I could find and the invoice for the installation was less than the quote which was a pleasant surprise.

Greg - Mount Crosby Qld. 4306

1st Choice Hot Water
5
2019-08-02T17:42:26+10:00

Greg - Mount Crosby Qld. 4306

I can't think of anything you can do to improve your business. The service was great and installation was arranged very quickly. The HWS and valves were delivered on the morning of installation day and your plumber arrived at the time stated to install. Plus your price for the HWS was the best I could find and the invoice for the installation was less than the quote which was a pleasant surprise.

Thank you for your professional approach from receipt of order to despatch and delivery

Judy English - LABRADOR Qld. 4215

1st Choice Hot Water
5
2019-09-17T07:39:57+10:00

Judy English - LABRADOR Qld. 4215

Thank you for your professional approach from receipt of order to despatch and delivery

Fantastic Over the Phone Service

Fantastic over the phone service. They actually talked me down a model to save some dollars as we didn't need the more powerful unit. Our plumber couldn't even match the price at trade discount. And no joke whatsoever, ordered at approximately 8am (on the Gold Coast) and delivered within 3 hours. Super happy with the experience.

Ryan Johnstone - CURRUMBIN WATERS Queensland 4223

1st Choice Hot Water
5
2019-11-05T15:54:55+10:00

Ryan Johnstone - CURRUMBIN WATERS Queensland 4223

Fantastic over the phone service. They actually talked me down a model to save some dollars as we didn't need the more powerful unit. Our plumber couldn't even match the price at trade discount. And no joke whatsoever, ordered at approximately 8am (on the Gold Coast) and delivered within 3 hours. Super happy with the experience.

Prompt and Friendly Service

Thank you for your prompt and friendly service. I will definitely be recommending your business to others.

Russell Wicks - ALBANY CREEK, QLD 4035

1st Choice Hot Water
5
2019-11-18T14:45:56+10:00

Russell Wicks - ALBANY CREEK, QLD 4035

Thank you for your prompt and friendly service. I will definitely be recommending your business to others.

How good is 1st Choice Hot Water?

How good is 1st Choice Hot Water? They are brilliant, not only is the price outstanding but so is the delivery of the new system and the installation. We rang in the afternoon and got our quote and the work was completed before lunch next day. Before you go anywhere else, ask 1st Choice for a price.

Janis Funnell - Alexandra Hills Qld. 4161

1st Choice Hot Water
5
2020-01-11T07:21:30+10:00

Janis Funnell - Alexandra Hills Qld. 4161

How good is 1st Choice Hot Water? They are brilliant, not only is the price outstanding but so is the delivery of the new system and the installation. We rang in the afternoon and got our quote and the work was completed before lunch next day. Before you go anywhere else, ask 1st Choice for a price.

Great prompt service. Bought my hot water system and was installed the next morning. Excellent service. Thankyou

Michele Jamieson - BORONIA HEIGHTS Qld. 4134

1st Choice Hot Water
5
2020-01-21T10:09:12+10:00

Michele Jamieson - BORONIA HEIGHTS Qld. 4134

Great prompt service. Bought my hot water system and was installed the next morning. Excellent service. Thankyou

Great prices and lovely people!

Great prices and lovely people! Same day delivery too! Highly recommend going here over other places for your hot water system for a cheaper and nicer experience.

Amanda Baker - CAPALABA, Qld. 4157

1st Choice Hot Water
5
2020-01-23T06:22:53+10:00

Amanda Baker - CAPALABA, Qld. 4157

Great prices and lovely people! Same day delivery too! Highly recommend going here over other places for your hot water system for a cheaper and nicer experience.

What a fantastic service

What a fantastic service. The type of service that is how Every business should operate. From the friendly and professional on phone service. To the on point promised delivery time of 10.00am, right on the button. I fully recommend 1st Choice Hot Water their service is second to none .

John Santry - VICTORIA POINT QLD 4165

1st Choice Hot Water
5
2020-02-03T11:37:08+10:00

John Santry - VICTORIA POINT QLD 4165

What a fantastic service. The type of service that is how Every business should operate. From the friendly and professional on phone service. To the on point promised delivery time of 10.00am, right on the button. I fully recommend 1st Choice Hot Water their service is second to none .

One stop from Electrical to Plumbing

Highly recommended. Basically you get hassle free. One stop from electrical to plumbing.

Wang Hwa Ee - STRETTON, QLD 4116

1st Choice Hot Water
5
2020-02-10T07:54:11+10:00

Wang Hwa Ee - STRETTON, QLD 4116

Highly recommended. Basically you get hassle free. One stop from electrical to plumbing.

Nobody came close to 1st Choice’s price

Excellent service and product. Looked around everywhere for the same unit nobody came close to 1st Choice's price. I ordered it online and received conformation via email and received a phone call from the store person to organise delivery then the delivery driver 30 mins before delivery. Will definitely you 1st choice again and also tell others about them.

Con Lambrough - Eastern Avenue KINGSFORD NSW 2032

1st Choice Hot Water
5
2020-02-10T07:58:12+10:00

Con Lambrough - Eastern Avenue KINGSFORD NSW 2032

Excellent service and product. Looked around everywhere for the same unit nobody came close to 1st Choice's price. I ordered it online and received conformation via email and received a phone call from the store person to organise delivery then the delivery driver 30 mins before delivery. Will definitely you 1st choice again and also tell others about them.

Ordered in the morning and delivered by lunch

Indooroopilly. Ordered in the morning and delivered by lunch. Excellent.

Phil - INDOOROOPILLY, Queensland 4068

1st Choice Hot Water
5
2020-02-10T08:00:41+10:00

Phil - INDOOROOPILLY, Queensland 4068

Indooroopilly. Ordered in the morning and delivered by lunch. Excellent.

Couldn’t ask for more

I bought my new unit online at 10 o'clock and it was delivered to Tamborine Mountain from Brisbane two hours later. Couldn't ask for more, oh the price was great too.

Jon MacKelvie - TAMBORINE MOUNTAIN QLD 4272

1st Choice Hot Water
5
2020-02-20T15:22:18+10:00

Jon MacKelvie - TAMBORINE MOUNTAIN QLD 4272

I bought my new unit online at 10 o'clock and it was delivered to Tamborine Mountain from Brisbane two hours later. Couldn't ask for more, oh the price was great too.

My regular Plumber couldn’t come anywhere near the price

This is the 2nd time I have purchased a hot-water system for a rental property from 1st Choice. The first time, it was supply only and the product was delivered promptly and as ordered at a great price. This time I got them to install it as well and the total swap-over price was significantly better than I would have paid anywhere else. My regular Plumber couldn't come anywhere near the price I paid at 1st Choice. Save yourselves a lot of time, energy and angst and just order your next Hot-water system supply and install from Robert and 1st Choice. 😀

Terry Leister - SHERWOOD Qld. 4075

1st Choice Hot Water
5
2020-05-23T05:02:50+10:00

Terry Leister - SHERWOOD Qld. 4075

This is the 2nd time I have purchased a hot-water system for a rental property from 1st Choice. The first time, it was supply only and the product was delivered promptly and as ordered at a great price. This time I got them to install it as well and the total swap-over price was significantly better than I would have paid anywhere else. My regular Plumber couldn't come anywhere near the price I paid at 1st Choice. Save yourselves a lot of time, energy and angst and just order your next Hot-water system supply and install from Robert and 1st Choice. 😀

Extremely helpful,and very good price

Excellent friendly service. Extremely helpful,and very good price. Thank you for making the extra effort to make the same day delivery.

Ben Stokes - EATONS HILL Qld. 4037

1st Choice Hot Water
5
2020-08-24T13:34:51+10:00

Ben Stokes - EATONS HILL Qld. 4037

Excellent friendly service. Extremely helpful,and very good price. Thank you for making the extra effort to make the same day delivery.

We were really pleased with the service, timing, pricing and especially that you didn't try to add a heap of extras onto the 'fixed price' which is what some of the other 'fixed price' hot water suppliers tried to do. Also, it was great that you were able to give a time that you expected to be here and turn up at that time, which sounds like what every professional should do - but it's not common.


We were also so pleased to be able to purchase from a family business operating with principles and behaviour that we would like to share with our own family.
I'll definitely recommend you to anyone we talk to in need of hot water service and the plumber was really nice too.

 

Matthew Rowe - ANNERLEY Qld.

1st Choice Hot Water
5
2020-09-12T06:34:37+10:00

Matthew Rowe - ANNERLEY Qld.

We were really pleased with the service, timing, pricing and especially that you didn't try to add a heap of extras onto the 'fixed price' which is what some of the other 'fixed price' hot water suppliers tried to do. Also, it was great that you were able to give a time that you expected to be here and turn up at that time, which sounds like what every professional should do - but it's not common. We were also so pleased to be able to purchase from a family business operating with principles and behaviour that we would like to share with our own family. I'll definitely recommend you to anyone we talk to in need of hot water service and the plumber was really nice too.  

Great Service

What great service very happy thank you

Sonia Maloney - LOGAN VILLAGE Qld. 4207

1st Choice Hot Water
5
2020-09-16T14:21:49+10:00

Sonia Maloney - LOGAN VILLAGE Qld. 4207

What great service very happy thank you

Website and correspondence is a plus

Thank you very much for your fast service was very impressed with such fast delivery and driver

was excellent and helpful , so will let you know how it goes after Hubby gets it going  tonight ,

You're  so organised  I will definitely pass this on if someone

needs one in our complex , makes a difference with great service, so big thank you all round .

Elaine Tungato - CLEAR ISLAND WATERS, Qld. 4226

1st Choice Hot Water
5
2020-09-16T14:29:33+10:00

Elaine Tungato - CLEAR ISLAND WATERS, Qld. 4226

Thank you very much for your fast service was very impressed with such fast delivery and driver was excellent and helpful , so will let you know how it goes after Hubby gets it going  tonight , You're  so organised  I will definitely pass this on if someone needs one in our complex , makes a difference with great service, so big thank you all round .
5
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1st Choice Hot Water

Deals so hot they’re scorching.

Get a steaming hot water system delivered to your door, free.

Nothing beats a long hot shower – it’s one of modern life’s little luxuries.

But when your hot water system goes on the blink, it often happens fast and without warning.

Suddenly you’re faced with a choice:

  • Muddle on with arctic cold showers and boiling water every time you want to take a bath, do the dishes or wash the dog.
  • Find the right replacement hot water system for you at the right price, fast!

We're here to help!

Now you can source the perfect hot water system online at a great price from 1st Choice Hot Water. We are the trusted experts for hot water systems on Brisbane’s southside with a wide range from leading brands including Rheem and Stiebel Eltron.

Need a new hot water system on the Gold Coast, Sydney or Melbourne? We offer fast and free delivery to your door in metropolitan areas throughout Australia. That’s what makes us Australia’s #1 online hot water system specialist.

Plus, take advantage of our 40+ years industry experience to get tailored advice and support – there’s nothing we don’t know about hot water systems!

You can depend on us for:

  • Most professional installation for hot water systems in Brisbane.
  • Best hot water system prices online.
  • Expert advice when you need it.
  • Unparalleled customer service.
  • Friendly, knowledgeable staff.
  • Hassle-free sales & repairs.
  • Fast, free delivery to metro areas Australia-wide.

Get a red-hot deal on your next hot water system today – click here now.


Need hot water repairs, installation, parts or sales?

As a division of 1st Choice Group, we’ve got the expertise to help get your hot water system up and running quickly. Our dedicated technicians are highly trained to repair, service and install any water heater system.

As qualified Rheem service agents, we can deliver warranty repairs and provide reliable after sales service and advice for your added peace of mind.

We’ve built up a trusted trade network to assist us over the past 40+ years. We offer fast and affordable repairs in Brisbane for hot water systems while we can also service anywhere in Queensland. Log a service call online.

For our trade customers, we carry a wide range of products and parts at very attractive prices to help you grow your business. Tradies, click here for more details.


How to choose a hot water system

Finding the perfect hot water system is easy with 1st Choice Hot Water. These are some things to consider when replacing your hot water system with a new model.

How much hot water does your household need?

Choosing the right-sized unit is essential to getting the best value from your new hot water system. A system that is too small will always run out of hot water and leave you with expensive utility bills. If you buy one that is too large then you’ll be wasting money on the installation and running costs for hot water that you’ll never use.

Storage tank hot water systems are sized based on how many people need to regularly use the hot water supply. Continuous flow hot water systems are sized according to the number of hot water outlets in the home.

Will you have enough space for installation?

The cost to replace a hot water system often depends on the location and the size of the unit. Most hot water systems are hidden away in unusual spots like under floors or in smaller rooms and attics which can make it a complicated process. Your new hot water system can’t be installed if you don’t have enough space available.

Electric hot water systems can be installed indoors and outdoors, but gas requires a chimney or flue to have the unit inside your home. If you are using a solar hot water system then you also need appropriate north-facing roof space for solar collectors.

How much can you afford to spend?

The total cost of a new hot water system often has the biggest influence on the final purchasing decision. Some models like electric are cheaper to buy and install, but usually incur higher running costs compared to gas systems.

Keep in mind that hot water system replacement costs will also depend on how much work is required to install the new system in your home. Review all the options to ensure you have the best value hot water heater for your budget.


Types of hot water systems

Are you in the market for a hot water system replacement? 1st Choice Hot Water has 40+ years of industry experience with every type of hot water heating system. We can help you find the model which best meets the needs of your household.

Electric Storage

Electric storage hot water systems are the most common type of hot water heater and used by about half of Australian households. They are suited to a wide range of domestic and commercial applications with their simple design and reliability.

Water is heated and kept at a consistent temperature in an insulated storage tank so it is ready as soon as you turn on the tap.

Electric storage hot water systems are available in a range of sizes depending on how much hot water you need. Electric hot water systems are generally much cheaper to buy than other models while they are also the easiest to install. However, they are more expensive to run unless you offset the cost with off-peak storage units or solar PV panels.

Gas Storage

Gas storage systems work much the same way as electric models to keep hot water at the required temperature. Gas systems are highly efficient which makes them cheaper to run than electric ones, but their initial cost is generally more expensive.

Gas hot water systems have a quick heat recovery time when you deplete your supply which makes them ideal for large households.

That energy efficiency also means gas systems produce lower greenhouse emissions. Gas hot water systems can be powered by natural gas or LPG bottles. Natural gas is a cheaper and more convenient energy source for homes that need a daily hot water supply.

Continuous Flow

Continuous flow or instant hot water systems are designed to deliver a reliable stream of hot water whenever you need it for as long as you need it. The system is always on standby, but only starts heating water when the hot tap is turned on.

This activates a flow sensor and cold water is pushed through a heat exchanger, which can be powered by either gas or electricity. The water is instantly heated to the required temperature and then pumped directly to your tap.

An instant hot water system costs more to buy and install, but you’ll never have to worry about running out of hot water again. They are also very compact and often last longer than traditional storage tank water heaters.


Find the perfect hot water system online now

Browse our full range of hot water systems. If you have any more questions about which is the right model for you then contact us at 1st Choice Hot Water today.

We offer affordable hot water system prices for Brisbane and anywhere in Australia. You’ll always have reliable hot water with Australia’s #1 online hot water specialist.

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